The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DBO licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. For a complete list of the types of financial services providers and industries regulated by the DBO, go to


visit the DOCQNET Sel-Service PortalSelf-Service Portal – The Department of Business Oversight (DBO) Self-Service Portal offers convenient online services to consumers and businesses seeking licensing information from DBO. The Portal allows licensees to submit exemption notices and annual report information. Portal users can also search for licensees, applicants, notice filers, securities and franchise filings and more.


For Consumers

For Licensees

Financial Statistics and Industry Data

Highlighted Resources

NMLS Nationwide Multistate Licensing System and Registry (NMLS) - System of record for non-depository, financial services licensing or registration


NMLS Consumer AccessNMLS Consumer Access – A free service for consumers to confirm that the financial-services company or professional with whom they wish to conduct business is authorized to conduct business in their state

Mortgage Education and Outreach Mortgage Education and Outreach – Consumer education about homeownership, mortgage fraud and foreclosure prevention


Seniors Against Investment Fraud Seniors Against Investment Fraud – Provides California seniors with information and resources to make informed financial decisions as well as how to avoid fraud and scams


Protect Yourself From Fraud For Servicemembers and Veterans

Protect Yourself From Fraud For Servicemembers and Veterans – Information for military community to help them make smart financial decisions, avoid predatory lending and protect themselves from financial fraud and scams


Student Loan Servicers Student Loan Servicers  - What Consumers Need to Know. On July 1, 2018, DBO will start accepting complaints.


DBO Online Financial Education DBO Online Financial Education – Online financial education tool. This short interactive learning experience will prepare you with the right skills to manage your financial future!


California Financial Literacy Month California Financial Literacy Month – Provides information, news and resources to help Californians make informed financial decisions and achieve their financial goals


CA Senior Gateway CA Senior Gateway – One-stop website intended to provide seniors, their families, and caregivers with the information they need to connect to helpful services and resources, to find answers, and solve problems


Keep Your Home California Keep Your Home California – Programs to help California homeowners retain their homes if they have suffered a financial hardship

CalHFA CalHFA – Provides financing and programs that create safe, decent and affordable housing opportunities for low to moderate income Californians


CalBRE CalDRE – The Department of Real Estate (CalDRE) licenses and regulates the real estate industry and some mortgage loan originators


Unclaimed Property Search Unclaimed Property Search  - California State Controller's Office operates the State's Unclaimed Property program


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Consumer Alerts

The DBO issued a cease and desist order to Coceptive Credit Union (Coceptive) on April 26, 2018

The order prohibits Coceptive from conducting business in California without a license and from using the phrase “credit union.” Coceptive is purporting to operate as a credit union at 345 California Street, San Francisco, California and 1055 West 7th Street, Los Angeles, California and over the internet at the website This entity is not licensed by the DBO and is not authorized to conduct business as a credit union in California. All persons who have communicated with Coceptive Credit Union are asked to contact the DBO’s Consumer Services Office at (916) 327-7585.

Callers falsely claiming to be DBO licensees “KwikCash” and “Advance America” (05/09/2018)

The Department of Business Oversight (DBO) has been notified of multiple individuals making unsolicited phone calls to consumers who have applied for online loans, claiming that these consumers have been approved for loans, asking for upfront payment, and then never providing any funds. These individuals or entities use many different names, including “Advance America,” “Cash Advance America,” “Quick Cash Funding,” “Quick Cash Loans,” and “Kwik Cash.”

For more information go to the DBO Consumer Alerts page

Entity fraudulently purporting to be offering escrow services using’s DBO license number (05/09/2018)

The Department of Business Oversight (DBO) has been notified that an entity falsely purporting to be a company called is offering escrow services using another company’s DBO escrow license number. DBO escrow license number 963-1867 belongs to a company called also known as Internet Escrow Services Inc. is not licensed to conduct escrow business in California. 

For more information go to the DBO Consumer Alerts page

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Contact DBO

  • Toll-Free 1-866-275-2677 (English) or 916-327-7585
  • Please visit our Contact Us page

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