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Strategic Plan

The DBO’s Vision

Be the leader of financial services oversight and consumer protection.

The DBO’s Mission

Serve Californians by effectively overseeing financial service providers, enforcing laws and regulations, promoting fair and honest business practices, enhancing consumer awareness, and protecting consumers by preventing potential marketplace risks, fraud, and abuse.

Strategic Plan Overview

The Department of Business Oversight’s Strategic Plan aims to improve our services to licensees and consumers, provide employees more development and training opportunities, and maximize operational efficiency.

Department of Business Oversight’s Strategic Plan 2016 – 2019 Summary

Current progress:

Department of Business Oversight Strategic Plan progress

Approved by Kue Lee 6/2019

Last updated: Oct 10, 2019 @ 1:10 pm