Contact Information for Private Student Loan Servicers Offering Relief

Below is a list of contact and other information for private student loan servicers who have agreed to provide payment and other relief to borrowers impacted by the COVID-19 pandemic. All borrowers should contact their servicer to see what relief is the best fit for them.

Información de contacto de los administradores de préstamos estudiantiles privados que están ofreciendo opciones de alivio de deuda

Company NamePrivate Loan Trade NameWeb addressBorrower Contact Number
Aspire Resources, Inc.https://www.aspireservicingcenter.com/covid-19-notice.aspx(800) 243-7552
College Ave Student Loan Servicing, LLChttps://www.collegeavestudentloans.com/resources/our-response-to-covid-19/(844) 803-0736
Earnest Operationshttps://www.earnest.com/covid(888) 601-2801
Edfinancialhttps://edfinancial.com/Welcome(800) 337-6884
Figure LendingFigurehttps://www.figure.com/covid-19(888) 819-6388
Kentucky Higher Education Student Loan CorporationKHESLChttps://www.kheaa.com/website/kheaa/covidresponse(800) 693-8220
Lendkey Technologieshttps://www.lendkey.com/faq/covid-19/(888) 966-9268
Missouri Higher Education Loan AuthorityMOHELAhttps://www.mohela.com(888) 866-4352
Navienthttps://navient.com/covid-19(888) 272-5543
NelnetFirstmark Serviceswww.firstmarkservices.com(888) 538-7378
Rhode Island Student Loan Authorityhttps://app.risla.com/loan/CoronavirusReliefProgram.aspx(888) 897-4752
Scratch Serviceshttps://www.scratch.fi/covid-announcement(844) 727-2684
SoFi Lending Corp.https://www.sofi.com(855) 456-7634
TFC Credit Corporationhttps://www.tfctuition.com/coronavirus/(800) 872-9832
Tuition Optionshttps://www.tuitionoptions.com/covid19/(800) 423-5513
United Guaranty Services (now Archc MI)https://www.ugcorp.com(877) 642-4642
Upstart Network, Inchttps://www.upstart.com(855) 438-8778
Utah Higher Education Assistance AuthorityUHEAAhttps://uheaa.org/covid-19-faq/(877) 336-7378
Vermont Student Assistance CorporationVSAChttps://www.vsac.org/covid-19-updates-ways-vsac-can-help(800) 642-3177

Last updated: May 7, 2020 @ 3:07 pm

Approved by Kue Lee 4/2020