Commissioner Jan Lynn Owen urges Department of Business Oversight licensees to grant appropriate latitude to customers affected by the severe damage resulting from the Napa earthquake. Because of the earthquake damage and the widespread effect it will have on the... Read MoreRead more about Department of Business Oversight Urges Licensees to Appropriate Latitude to Customers Affected by Napa Earthquake

Enhanced Consumer Complaint Processing: Response & Expectations The California Department of Business Oversight (DBO) recently implemented improvements to our consumer complaint processes for complaints related to DBO-licensed finance lenders; residential mortgage... Read MoreRead more about Enhanced Consumer Complaint Processing