Citizen Complaint Form Instructions

Notice to Individual - Use of Information

In compliance with the Citizen Complaint Act of 1997, a "Citizen Complaint" form has been developed and is being provided to you on the internet. This form is being made available to you should you want to register a complaint or provide comments relating to the performance of the Department of Business Oversight.

This form is not to be used for complaints against financial institutions, services, companies and professionals regulated by the Department of Business Oversight. Consumer complaints about Department licensees can be submitted online through Consumer Services.

If you like to register a complaint or comment about the department, you will need to print the Citizen Complaint Form and send the completed form to:

Department of Business Oversight
Citizen’s Complaint
1515 K Street, Suite 200
Sacramento, CA 95814-4052