Disaster Relief Resources
The Department of Business Oversight offers resources here to help victims of natural disasters get started on recovery - from requesting mortgage forbearance or student loan deferments, to steering clear of those who would take advantage of victims. We also offer tips on preparing for such disasters.
- Determine if your location has been designated a disaster area by visiting FEMA’s website.
- If your home has been damaged or destroyed in a natural disaster, consult our Assistance for Homeowners Affected by Natural Disasters (PDF) guide.
- If you a have a student loan, you may be eligible to defer your payments. Check out the US Department of Education's guide for students impacted by a natural disaster webpage.
- Check our Upcoming Events calendar for informational seminars near you offering localized information on assistance with disaster relief.
- IMPORTANT: Be wary of scams offering financial assistance, seeking your personal information or requiring upfront payments for services. Make sure you are talking to legitimate service providers! Use and share the Department of Consumer Affair's After a disaster, Don't Get Scammed (PDF) brochure.
- Assistance for Homeowners Affected by Natural Disasters (PDF)
- California Governor's Office of Emergency Services (CalOES)
- CFPB's Financial Guide to Preparing, Recovering, and Rebuilding After Disasters and Emergencies
- DisasterAssistance.gov: Find what assistance you qualify for
- Disaster Relief Options for FHA Homeowners
- Federal Student Aid: Natural Disasters: Information for Affected Individuals
- FEMA Disaster Declarations webpage
- Find out who owns your mortgage
- Summer 2018 California Wildfires Helping Handbook (PDF)
- Mortgage Bankers Association – Disaster Recovery Resources
- Learn how to deal with insurance after a natural disaster
Before, or even after, a disaster strikes, it’s important to make sure you’re prepared. Here are some great resources to help you:
- Download, share, and use our Important Documents Checklist (PDF).
- Make copies, and if possible digitize, all important files, receipts, and records.
- Prepare your finances. How to save for emergencies and the future.
Key Consumer Links
Consumer Call Center
Call the DBO’s Consumer Call Center if you need information about financial service providers licensed by the DBO, or for help filing a complaint. Call 916-327-7585 or toll-free at 1-866-275-2677.